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Terms of Service

Effective February 2026

1. Acceptance of Terms

By accessing or using Roll-Off Amigo ("the Service"), operated by Dyrt Labs, Inc. ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users of the Service, including administrators, dispatchers, drivers, and any other users within your organization.

2. Description of Service

Roll-Off Amigo is a mobile-first rolloff dumpster management platform designed for hauling companies. The Service provides tools for job scheduling, dispatching, driver management, inventory tracking, customer management, invoicing, and operational reporting. The Service is provided on an "as is" and "as available" basis.

3. User Accounts

To use Roll-Off Amigo, you must create an account or be invited to join an existing organization. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and current information
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Upload or transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service for any purpose other than its intended use
  • Scrape, data mine, or use automated tools to extract data from the Service without our written consent

5. Your Data

You retain ownership of all data you submit to the Service, including customer information, job records, photos, and other operational data ("Your Data"). By using the Service, you grant us a limited license to use, store, and process Your Data solely for the purpose of providing and improving the Service. We will not access, use, or share Your Data except as described in our Privacy Policy or as required by law.

6. Payment Terms

If your use of Roll-Off Amigo is subject to fees, you agree to pay all applicable charges in accordance with the pricing and payment terms presented to you at the time of purchase or subscription. For the Roll-Off Amigo Shopify app, app subscription charges are presented, billed, and managed through Shopify. Direct Roll-Off Amigo subscriptions purchased outside Shopify may be billed separately under the terms presented at purchase. We reserve the right to change our pricing with reasonable notice. Failure to pay may result in suspension or termination of your access to the Service.

Buyer payments for rentals initiated through a connected Shopify storefront are processed through Shopify checkout. Roll-Off Amigo does not receive or store Shopify buyer card numbers or card credentials. Stripe processes direct Roll-Off Amigo subscriptions purchased outside Shopify and non-Shopify invoice payments only when separately authorized. Stripe payment information is transmitted directly to Stripe and is never stored on our servers. When using a Stripe-processed service, you also agree to Stripe's Terms of Service.

Refunds: If you are unsatisfied with the Service, you may request a refund for the current billing period by contacting us at support@rolloffamigo.com within 30 days of your charge. Refunds are issued at our discretion and will be processed back to your original payment method. Unused portions of cancelled subscriptions are not automatically refunded.

7. Intellectual Property

The Service, including its design, features, code, documentation, logos, and all related intellectual property, is owned by Dyrt Labs, Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code, except as permitted by law.

8. Third-Party Services

The Service may integrate with or contain links to third-party services (e.g., payment processors, mapping services). We are not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is subject to their respective terms and policies.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DYRT LABS, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dyrt Labs, Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting us. Any provisions of these Terms that by their nature should survive termination will survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms within the application and updating the effective date. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Dyrt Labs, Inc.
2550 E 27th St, Vernon, CA 90058
Email: support@rolloffamigo.com